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About us

Phandet. We bring your IT where it needs to be.

IT service provider with experience on both sides of the table: we plan, operate and take responsibility for your infrastructure.

Workstation with multiple monitors in a data centre
How it all began

Two business informatics graduates, one shared idea of what IT support should look like.

Daniel Magar and Wanit Phandet met while studying business informatics, somewhere between lectures on systems architecture and their first own projects, where both quickly noticed how far theory and lived IT support in companies often drift apart. PHANDET grew out of exactly that observation: the ambition to run IT support the way you would want it done yourself, if you were sitting on the other side of the table. Since 2018, we have jointly supported companies, enterprises and system integrators with exactly this task, with different areas of focus but the same ambition: IT that simply works.

About us

Since 2018, we have supported SMEs, enterprises and system integrators with IT projects and the complete or partial takeover of IT infrastructure, across Germany and the EU. Not an anonymous system house, but two people who personally take responsibility for every project.

Our focus

Operations, security and support, complete or partial. You focus on your core business, we focus on your IT, in a way that makes you feel someone genuinely takes care of it.

Experience

Ongoing IT support for companies and public institutions. Infrastructure projects with 50 to 5,000 users as a baseline, from a single Windows migration to managing international rollouts.

Vision

We want to be the IT partner companies no longer have to think about, because their IT simply works.

Mission

To offer companies with 50 to 5,000 users IT support that takes responsibility instead of merely reacting, whether as a full takeover of their IT or as a complement to an existing team.

Our values

How you'll recognise us.

Accountability

We take responsibility for what we commit to, instead of pointing to third-party providers or excuses.

Honesty

We say so when something doesn't fit or isn't necessary, even if that works against our own offer in the short term.

Closeness

We genuinely know your systems, not just from the ticket history.

Continuous development

We keep learning and training, because IT changes faster than any certificate stays valid.

Founders

Wanit Phandet & Daniel Magar

Co-founder, PHANDET IT-Service

Let's get to know each other.

Tell us about your infrastructure. Response within 48 hours.

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